Shipping Information

Ordering a Holiday gift? Our Original and Granite collections are available in time for holiday delivery through Friday, December 10th.  All other collections will still require additional processing time and may not deliver by December 25th. 

WellnessMats Digital Gift Cards are available and a great way to give the gift of Premium Comfort without the delays of Holiday Shipping. 

Part of what makes WellnessMats unique is the handcrafted care that goes into our products. Many of our Premium Standing Solutions are made to order using our exclusive dye-wash, hand wiped finishes to ensure a beautiful end product. This usually results in taking a couple of extra days to ship. Click here to learn more about The Art of Premium Standing Solutions.

Believe us – they are worth the wait!

Products shipping to Continental US locations typically follow the below timelines: NOTE:  Our processing times may fluctuate due to material and labor shortages as well as continued delays caused by the COVID-19 virus.  We will continue to produce all orders as fast as possible while maintaining our high standards of quality.

 

Quick Ship Mats: All mats with the Quick Ship icon typically leave our manufacturing facility within 14 business days once the order is processed. We appreciate your patience and understanding as we continue to process these orders as fast as possible. Actual production times may vary.

Non-Quick Ship Mats:

  • Original, and Granite: 14 business days
  • Croc, Linen, Leather, Bella, Trellis, Signature, and Semi-Sunburst Collections: 28 business days (These Artisan Designs feature our exclusive “Dye Wash” finishes, adding additional time to the production process)
  • PetMats and FitnessMats: 35 business days
  • Puzzle Piece, Signature Exclusives, and Custom Standing Solutions: 35 business days

    IMPORTANT NOTE: If your order contains both Quick Ship and non-Quick Ship items, your order will be shipped based on the longest lead time.