Customer satisfaction is very important to us. To expedite the processing of your return please read the below information.
All returns of WellnessMats must have a return authorization (RA) number. You may request a return authorization number by filling out the form below. When the RA request is received, our customer service department will reply back to you with the necessary information within 48 hours
"It has never been our vision to be the biggest, just the Best!”
Daniel Bouzide, Founder and President of Smart Step & WellnessMats
When returning your WellnessMat, if it arrived rolled, please view this link for instructions on how to roll your WellnessMat to prevent damage that may result in a reduced refund.
To request a return authorization (RA) number please fill out the form below: