General Summary:

The Network Administrator will guide internal users on ways to utilize our NetSuite system efficiently and effectively in fulfilling business objectives. This role will report to the VP of Operations to evaluate, respond, and troubleshoot ERP application issues within a timely professional concise manner using multiple mediums such as telephone, email, and screen share sessions.

  • Develop solutions to business issues using computer hardware and software, and business processes.
  • Analyze user requirement, procedures, and problems to automate or improve existing systems.
  • Develop, create, modify general computer applications software.
  • Develop, create, and modify specialized utility programs. Rectify data inconsistencies.
  • Analyze user needs and develop software solutions.
  • Manage all aspects of all EDI functions for entire ERP system.
  • Gain in depth knowledge of NetSuite, vendor, and customer EDI transactions for troubleshooting and setup.
  • Validate efficiency of EDI processes for multiple vendor and customer platforms.
  • Customize ERP software for employee use with aim of optimizing operational efficiency.
  • Set operation specifications, formulate and analyze software requirements.
  • Coordinate changes to computer databases, test and implement all databases.
  • Provide support for the security system, cameras, telephones and recording footage.
  • Work with all applicable staff regarding office data collection within our ERP and CRM systems.
  • Determine system security needs and standards. Monitor and enforce said standards.
  • Training: New hires or existing employees on computer applications.
  • Plan, coordinate and implement security measures to safeguard computer databases and data.
  • Install, configure, and support company mainframe and NetSuite system.
  • Maintain all system hardware and software.
  • Develop and update ERP technical and business documentations.
  • Monitor system to ensure system availability and peak performance of all system users.
  • 2+ years of experience with NetSuite ERP and CRM system.
  • 3+ years of EDI processes, data review, and validation.
  • Basic knowledge of accounting concepts preferred.
  • Ability to implement change using strong organization skills to prioritize workflow.
  • Team player, good communication and social skills.
  • Effectiveness making decisions without support, all necessary facts, understanding assumptions and risks.
  • Ability to perform under pressure.