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About WellnessMats The Company
How do I order more brochures, merchandising mat wrap, and other marketing materials?
  You can fax a copy of the marketing materials order sheet enclosed in your welcome kit or email orders@wellnessmats.com.
How Long Has Your Company Been In Business?
  We launched into the commercial arena in 2000, then expanded into housewares in 2007 and our company continues to grow and expand into new categories.
What Accreditations And Endorsements Does WellnessMats Have?
  We are accepted by the APMA (American Podiatric Medical Association), certified by NFSI (National Floor Safety Institute), and endorsed by the American Chiropractic Association.
What If I Have A Defective Mat And Need To Make A Warranty Claim?
  Please call 1-800-981-4979 and speak with a customer service representative. We will ask for pictures of the mat to address the manufacturing defect and then we will quickly return or replace the defective mat.
What is the portal and how do I use it?
  The Marketing Portal was specifically design for you so that you would always have 24/7 access to the most updated and current company images, product descriptions, logos, video and more to easily add to your website or for local advertising. We are always improving this and welcome your feedback and suggestions.

To access the portal, visit www.wellnessmats.com. In the lower navigation under the Company Info column, click on “Marketing Portal”. To log-in simply use the log in info provided below to gain access.

Username: wmrepsandretailers
Password: wm2013
What Is The Return Policy For WellnessMats?
  Start by contacting our Customer Service at 1-800-981-4979 to request a Return Authorization (RA) number. If the return is a warranty related issue, a defective mat or is the wrong size or color, a UPS call tag will be issued to pick up the mat. If the return is the customer’s choice or the customer does not like the color, the customer is responsible for the shipping costs associated with the return. If the mat is being exchanged, the replacement mat will be sent after the returned mat is in-house. If the mat is being returned for credit, then a credit will be issued after the mat is returned.
What is your MAP/MSRP Policy?
  MAP is MSRP. By completing our WellnessMats Business application, you agree to retail our WellnessMats at full MSRP.
When Returning Or Exchanging My WellnessMat, How Do I Roll My Mat And Pack It Back Up?
  WellnessMats can be stored flat or rolled, if you have to roll your WellnessMat, turn your mat over with the top side down; roll mat and place in the original box. Rolling the mats incorrectly will cause damage to the mat and could forfeit your warranty.
Where Are Some Other Places We Can Find WellnessMats?
  We are the premium anti-fatigue mat of choice for Homeland Security, TSA, and our products are commonly found in the hospitality, industrial, medical and health & spa industries, among others.
Where Are WellnessMats Made?
  WellnessMats are 100% Made in U.S.A. at our manufacturing facility in Sullivan, Missouri.