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Order Tracking Procedure
What to expect from the time of your mat order to your mat hitting the floor.
What to expect from the time of your mat order to your mat hitting the floor.
STEP 1
After you purchase your WellnessMat®, you will receive a confirmation e-mail for your order. This e-mail only confirms that your order has been received and we will begin processing it.
STEP 2
Now that your order has been received, it will be processed and shipped out typically within *3-5-business days.
STEP 3
After your mat has been shipped you will then receive a second confirmation e-mail with your tracking information.
For additional assistance or questions visit our FAQ page
or call us at 800.981.4979
or call us at 800.981.4979
* During high volume seasons please allow 7-10 business days. Please allow 2-3 weeks for shipping of custom Puzzle Piece orders.
