Benefits

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Find quick answers to your questions below...
About WellnessMats
Are WellnessMats Environmentally Friendly?
Are WellnessMats Safe And Non-Toxic?
Are Your Mats Safe for Radiant Floors?
Can I Cut WellnessMats To “Fit” (Example: Corner, Lazy Susan, Pillar)?
Can I Order Customized Mats?
Do WellnessMats Have An Odor?
How Do I Handle A Return?
How Do Seasons Covers Work?
How Do You Clean WellnessMats?
How Do You Justify The Cost Of A WellnessMat?
How Much Do The WellnessMats Weigh?
How Thick Are The WellnessMats?
What Are The WellnessMats Made Of?
What Does Anti-microbial Mean?
What Is A Seasons Cover?
Where Can WellnessMats Be Used?
Will WellnessMats Stain My Floor?
About WellnessMats The Company
How do I order more brochures, merchandising mat wrap, and other marketing materials?
How Long Has Your Company Been In Business?
What Accreditations And Endorsements Does WellnessMats Have?
What If I Have A Defective Mat And Need To Make A Warranty Claim?
What is the portal and how do I use it?
What Is The Return Policy For WellnessMats?
What is your MAP/MSRP Policy?
When Returning Or Exchanging My WellnessMat, How Do I Roll My Mat And Pack It Back Up?
Where Are Some Other Places We Can Find WellnessMats?
Where Are WellnessMats Made?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
Contact Us
How do I contact you?